Refund policy

Due to the nature of our product

As a consumable food item, we're unable to accept returns or offer refunds on jars once they've been opened, for hygiene and food safety reasons.

Damaged or faulty items

If your jar arrives damaged, leaking, or faulty, contact us within 7 days of delivery with your order number and a photo. We'll happily send a replacement or issue a full refund.

Change of mind

If you've changed your mind on an unopened jar, get in touch within 7 days of delivery and we'll arrange a refund or exchange, minus original shipping costs.